TTY PERFORMANCE ASSESSMENT AND SCORING SYSTEM

 
 
 
 
 
 
 
 
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Friday, August 26, 2016 12:50:22 AM EST
About TTY-PASS-E Please Click here for a Presentation
on the TTY-PASS Five Step Process
 

Welcome to the NENA-Sponsored
TTY-PASS
TTY Performance Assessment and Scoring System

Established March 2005 through a partnership with TelecomXchange International (TXI) and the National Emergency Number Association (NENA).

A Message to PSAP Supervisors;

TTY-PASS was developed in support of the Americans with Disabilities Act (ADA) requiring equal access to TTY users. The ADA states very clearly that every call-taking position within a PSAP must have its own TTY or TTY-compatible equipment. PSAPs must have systems that enable call takers to handle TTY calls as properly, promptly, and reliably as voice calls. Every call-taking position needs its own TTY equipment. Further, the ADA requires that TTY equipment must be maintained and tested at least as often as voice telephone equipment, to ensure that the equipment is operating properly. Until now, PSAPs have had no convenient (and cost effective) method to frequently test TTYs for performance!

Our TTY-PASS program, accessed through the internet, provides a very user-friendly, interface to assess your TTYs compliance with industry standards and performance reliability with TTY calls originated from wireline and wireless callers. TTY-PASS is available 24X7 and affords your staff the ability to complete an assessment on their schedule (off peak hours). The test process takes only minutes to complete and the test results for each individual TTY are saved automatically on YOUR PSAPs own web-page.

The registration process is quick and easy so you can begin testing immediately!

We trust you will find our program effective, practical and productive to our needs as public safety professionals.

Sincerely,


Brian Fontes
NENA, CEO


Edward A. Hall
Founder
TXI